Customer Testimonials
Was told I had to pay to get my check engine light diagnosed even if it resulted in a manufacture warranty issue which is absurd to pay if the warranty is suppose to cover up to 100k miles which I was under. It felt like I was a dollar sign and there was no flexible or customer focused solution.
No problems. Service appointment went as scheduled Routine maintenance. Nothing exceptional Car is 5 years old
Great place for service. Tinge is an amazing employe. He always goes the extra mile. Treat him well. He’s very loyal to your company.
It was a great day I took the car in at 10am and told me like 3 to 4 hrs and they would text me got the text that it was ready the service person was great to work with
Great experience as usual. I was quickly taken of by the team with wonderful service .
Very good transaction and good people who work here. The whole process was really smooth and Paul + Jeff and the rest of the team were easy to work with and were willing to work with me on everything for my Elantre. Would definitely recommend them in the future and thanks again to the team for the great process!
Check in process was extremely smooth. Thinh was courteous, kind, and kept me updated on the progress of my car.
Recall Service Jason always does a great job providing me service! Love the service department.
Excellent service
Jason always does a great job being professional and getting things done. Jason, really cares about us customers and getting our car taken care of.
Great service and personnel. Kept me up-to-date every step of the way. I wouldn't take my car anywhere else, but Pedder Hyundai of Poway.
Lift gate would not open. Tech had to troubleshoot issue and resolved with sensor reset.
Moses was an absolute joy to guide me through purchasing a new car. I went with the Hyundai Elantra SEL Sport Hybrid and I love love love it. Moses was so kind and helpful, he really worked for my business as I was negotiating with multiple different dealerships. His energy and enthusiasm was unmatched! Not only did he give me the best price he gave me an unforgettable experience. I’ve bought a few cars in my past and I’ve never left feeling so happy and confident in the end result. Sam and Joey were also a great addition ... Read More DealerRater - Jun 2, 2026
Really professional, had information about the truck Really fast. Truck was serviced in an hour
Recall issue was taken care of promptly and they washed my car, which was appreciated. Great service.
Everyone was very polite. They were on time and the service was excellent. Stellar service
Very efficient excellent customer service and quick at taking care of auto repair Outstanding service
Arrived on time for a scheduled appointment, was promptly greeted by Thinh who went over recommended services, gave me a quote and a time estimate. Car was finished ahead of schedule. The whole experience was friendly and efficient. Thinh was great!
Excellent Very helpful and courteous... Grateful for all that he does to make things flow with grace and ease
They provide exceptional customer service! I would like to specifically acknowledge Jason for always going the extra mile to ensure customer satisfaction!
Jason did a great job with my service. Keep up the great work Thanks. gene
Moses was an absolute joy to guide me through purchasing a new car. I went with the Hyundai Elantra SEL Sport Hybrid and I love love love it. Moses was so kind and helpful, he really worked for my business as I was negotiating with multiple different dealerships. His energy and enthusiasm was unmatched! Not only did he give me the best price he gave me an unforgettable experience. I’ve bought a few cars in my past and I’ve never left feeling so happy and confident in the end result. Sam and Joey were also a great addition ... Read More Google - May 31, 2026
Courteous staff, took my car when I had an urgent situation without an appointment, waiting area had coffee and got chocolate, area was clean
Courteous staff, took my car when I had an urgent situation without an appointment, waiting area had coffee and got chocolate, area was clean
The interaction with the appraiser was very good and forthright. The deal was completed quickly and without any pressure. If I had any questions it would be why does it take 6 days to get a check for the of my car.
Victor was awesome helped me with everything took me on test drives on 2 different cars Wesley is cool as xxxx
I brought my car in for a recall repair. The check-in process was quick, and the staff were polite and efficient. My car was repaired in less than an hour, and they even gave it a wash. It was nice and clean when I got my car back. I am very happy with this facility.
My wife and I recently purchased a Hyundai Ioniq 5, and I wanted to recognize Ryan and Sales Manager Sam for making the entire experience outstanding.
Before purchasing, we had been researching EVs for quite some time. The Ioniq 5 was at the top of our list, but we weren’t ready to buy because we were in the middle of purchasing a home. Even though the dealership was a considerable drive from Point Loma to Poway, we chose to visit because of the dealership’s reputation and positive reviews.
When we first met Ryan, we were upfront that we were interested ... Read More Google - May 29, 2026
Easy to schedule and chat with but difficult to find the telephone number for the service department and get to the service department
On time. Kept me informed. Finished early. I think his first name was Jason. No more.
Very quick service and friendly and they washed my car. ?? Very nice waiting room.
I got in early. He was kind and cordial. Got me out in about an hour. Smooth sailing.
My wife and I recently purchased a Hyundai Ioniq 5, and I wanted to recognize Ryan and Sales Manager Sam for making the entire experience outstanding.
Before purchasing, we had been researching EVs for quite some time. The Ioniq 5 was at the top of our list, but we weren’t ready to buy because we were in the middle of purchasing a home. Even though the dealership was a considerable drive from Point Loma to Poway, we chose to visit because of the dealership’s reputation and positive reviews.
When we first met Ryan, we were upfront that we were interested ... Read More DealerRater - May 29, 2026
The best experience buying a car ever. They all were polite and generous and have a lot of cars
By far the best San Diego Hyundai, great service, happy people, truly felt cared about
Very professional and polite on time. The dealer shop is a nice, clean place.The customer service was amazing and the mechanics that worked on the car did a great job and it was quick
Friendly and stays on top of everything. Knows the history of my car and what needs to be done.
I got an oil change and they did not put the under carriage cover back on appropriately. Maybe didn't put all the screws back in. When I got home it was dragging on the ground and ruined the pieces. Now I have to go back on my day off to get this fixed. Pretty poor work
Quick in and quick out, Friendly, professional and auto text updates were appreciated Are you serious- two more words indeed
Good customer service and follow thru. The service dept has been very responsive and supportive.
Good customer service and follow thru. The service dept has been very responsive and supportive.
Thinh and his team were great, performed the work well and quickly. Was also very personable and easy to interact with. He was exceptional to work with.
We had a great experience with the purchase of our Santa Fe. The showroom/office was very nice and comfortable to wait in. We don’t live local to Pedder so we did a lot of talking over the phone before making the drive to look at two vehicles. When we arrived we were greeted promptly, offered water and the cars were ready to be seen. Our salesman, Harry, was super knowledgeable about the Santa Fe and had lots of things to show us that the vehicle has to offer. We were never upsold or pushed to see a different ... Read More DealerRater - May 23, 2026
The team was helpful, answered questions with honesty. We felt comfortable with the whole buying process
I had a great experience with Pedder Hyundai. Moses, Harry, and Joey were all professional, kind, and did not pressure me in the least. They understood my situation and helped create a deal that worked for me.
Victor was so good at helping me work through my challenges and getting me in a car.
Great staff excellent sales team. We have 2 know!!!
The service department at Pedder Hyundai is excellent – professional, efficient, and Caring!
I recently leased a Hyundai Santa Fe from Pedder Hyundai in Poway, and I had a great experience. David helped us throughout the process and was very straightforward, kind, and friendly. He patiently answered all of our questions and really worked with us to get the deal we wanted without any pressure or games.
The whole process went smoothly, communication was excellent, and I’m very satisfied with both the service and the deal we received. I highly recommend asking for David if you’re looking for an honest and helpful salesperson. Thank you again to the team at Pedder ... Read More Google - May 15, 2026
Very responsive and professional He is always very detailed and letting me know what was done to the vehicle and what needs to be done to the vehicle
Great team of guys! Took me for multiple test drives until I settled on the car I wanted. Zero pressure and good vibes. They stayed super late after hours to help get my paperwork done. Would recommend!
Very friendly Very clean place, they seem to care about the customers. They kept my car clean, that means a lot to me
The service department is the best and our service representative is out standing our issues were resolved quickly
Great service. Friendly staff. Car was finished before the suggested time. Would definitely recommend to any Hyundai car owners.
Overall I had a good experience. My sales rep Khalid was top notch and super friendly. The financing team was amazing too. My only complaint of the whole process was that they said they were going to “detail and gas up” the car I was purchasing. When I received it, it was still very dirty and only had half a tank of gas. I felt like that was kind of wrong and have never experienced that anywhere else, but outside of that they were a good team.
I had an absolutely outstanding experience at Poway Hyundai while buying my car. From start to finish, the entire process was smooth, professional, and genuinely enjoyable.
A huge thank you to Pedder, Luis, and Ryan for going above and beyond to make everything stress-free and comfortable. Their customer service was exceptional — friendly, knowledgeable, patient, and never pushy. They took the time to answer all my questions, explained every detail clearly, and made sure I felt confident and excited about my purchase.
Pedder was incredibly helpful and attentive throughout the process, Luis made the financing and paperwork easy to understand, and ... Read More Google - May 12, 2026
If I could leave zero stars, I would. I went to Pedder Hyundai of Poway interested in a used 2020 Hyundai Kona SEL Plus that they had explicitly advertised online for $14,830. I did my homework, verified the vehicle's history, and came to the table ready to make a straightforward purchase for my daughter.
Instead of a transparent transaction, I got the classic bait-and-switch. The moment we actually sat down to negotiate, they inexplicably raised the asking price of the car. It is a completely deceptive business practice to lure customers in with a competitive online listing only to pull the ... Read More DealerRater - May 11, 2026
Very professional. Prompt and courteous. Clean rinsed car. Very happy to bring car back for further service
I had an extremely positive experience at Pedder Hyundai. The entire process felt friendly, genuine, and completely pressure-free. Wes and Max were both absolutely amazing people — kind, welcoming, and easy to talk to. They made the experience enjoyable from start to finish and treated me with real honesty and respect. You can tell they genuinely care about customers and creating a good experience. I truly appreciated their help and would definitely recommend stopping by if you’re looking for a dealership that treats people well.
I had an extremely positive experience at Pedder Hyundai. The entire process felt friendly, genuine, and completely pressure-free. Wes and Max were both absolutely amazing people — kind, welcoming, and easy to talk to. They made the experience enjoyable from start to finish and treated me with real honesty and respect. You can tell they genuinely care about customers and creating a good experience. I truly appreciated their help and would definitely recommend stopping by if you’re looking for a dealership that treats people well.
It was a fair experience I like the desk staff very much; they're very accommodating, however, I was there for an oil and filter change and tire rotation and I checked my dipstick when I got home and my oil level was low. I had to add a pint of oil to bring the oil to full on the dipstick. Not a huge deal--but still ...
reuben did everything he could to help me get the car I wanted and I left with my brand new car thanks to him.
Kyle and Sam were wonderful very easy to work with through the entire process! Finance went some as can be!
Communication was wonderful and Jason was really polite and professional. Jason also had my car washed after they were finish trouble shooting my car issue.
The Staff at Pedder Hyundai was Amazing, they are caring, professional and very expedient. They got me in and out fairly quickly. I thoroughly enjoyed my experience with them. I congratulate the Staff on a job well done.
Pedder Hyundai are pros... I have confidence in them and have always been pleased with their work. I drive past other dealers to bring my car to Pedder Hyundai
Thorough and reasonable care. Jason is the best service advisor I've ever had. Thank you!
Friendly, low pressure and really super nice and helpful From start to finish, I couldn't ask for better service
Good communication, great customer service First time taking this Hyundai there and except for the replacement part taking 5 days to arrive, we were very happy with Pedder
Quick, professional and friendly service! I appreciate that I had Lift back home for the time of the service and Lift brought me back to the dealership.
Everyone I dealt with was wonderful! Great Service Dept.
The staff member that received me was courteous and friendly. My service was done in about 45 minutes.
Happy with the service. Very helpful with examining the vehicle and giving advice about continuing maintenance.
Staff promptly moved my appointment to later in the afternoon when they realized they had more work in the morning to complete. I appreciated that they called and texted to inform me of this change. Lounge/waiting area for service was undergoing remodeling. If I stayed to wait, it would have been nice if there were tables or desks dedicated as a workstation with chargers for tech.
Friendly and patient. Ensured excellent service throughout.
Great customer service by Khaled .
It was a great experience for my first car bought warm welcome and a good deal. I recommend
We took our 2023 Sonata in for oil change service, etc. They were efficient and did good work. Took a little over 2 hours. The waiting area is clean and pleasant with several amenities. Even washed the exterior of the car when they were finished. Noe Garcia has been my service rep for over 14 years. He is great to work with.
I brought my car in for a brake inspection and was told my rear brakes needed replacement. Thinh gave me a quote that was very fair, so I gave them the OK. Not only did they do a great job, but was well under the quote, which is unheard of in this day and age of High prices. Thank you Thinh and Pedder! Joe
The customer service is excellent. Always polite, quick, and helpful. I have never had any issues.
Service is quick and priced the same as going to generic service center. Always friendly people who understand your needs and resolve them.
Offering rapid solutions, practical creativity, and exceptional hospitality and backed by an attentive, respectful, and experienced staff Pedder Hyundai is the preferred choice.
Great place to buy. Negotiated prior to arrival to sign paperwork and receive car. Everything went smoothly.
Everything went smoothly, quick - faster than expected Everyone was friendly and helpful - all in all, a really good experience
I always have a very great experience! PLUS Thinh is very very knowledgeable and he has excellent customer service values!!!! ??????
Absolutely loved this car purchasing process. Ryan made everything so easy to understand and really catered to all of the ideas and thoughts we had about the cars we were looking at and considering. Upgrading both of our vehicles to family suv vehicles for our expanding family. He brought the cars in other brands I was interested in ruling out to the lot so I could compare and make sure the cars we were looking at were the right fits. We ended up getting 2 cars for what we thought would have been able to get the 1 car. The finance team ... Read More Google - Apr 28, 2026
The service advisor was above and beyond! I had not enjoyed my experiences with Kearny Mesa Hyundai, but Pedder was amazing. I felt comfortable and trusted their recommendations. They kept me in communication the entire time and were very quick. Price came in under estimate.
I appreciate Service Advisor Noe Garcias’ professionalism, friendly demeanor and fair competitive pricing for my car services. More companies need to understand that it’s the people that interact face to face with customers that make them return to do business.
Due to engine failure, I had to have it replaced. It was covered by warranty, as this was a known problem. It took about 10 days for Hyundai to receive the new engine, then about 3 days to put in the replacement. They did provide a loaner car. All in all, despite the wait time, I was satisfied with Pedder Hyundai. Noe kept me up to date on the status of my car.
The service advisor was very helpful and knowledgeable. Customer service was excellent. I will definitely come back to get my vehicle serviced.
Ryan, Wess, and Joey were the best. Very helpful and professional. They went out of their way to help me.
Great Customer Service Thank you Noe Garcia for your help and quick service, I really appreciate it